Delivery Information

At IMAD PERFUME, we pack and ship every order with care to ensure your fragrances arrive safely.

Shipping Options & Fees

  • Standard UK Shipping: Delivered within 2–4 business days.
  • Free UK Delivery: Applies automatically at checkout on eligible order totals.
  • Tracking: Every order includes full door-to-door tracking.

Dispatch & Processing

  • Same-Day Dispatch: Place your order before 2:00 PM (Mon–Fri) for dispatch within 24 hours.
  • Weekends & Bank Holidays: Orders placed after 2:00 PM or over the weekend are processed on the following working day.
  • Peak Times: Processing times may extend slightly during major promotional events.

Delivery Coverage

  • We ship to all addresses across the United Kingdom.
  • International Customers: Please message us via WhatsApp (+44 7771 809024) or Email (imad.perfumes@gmail.com) before ordering.

Tracking, Delays & Issues

  • Tracking Your Parcel: You’ll receive a dispatch email with a tracking link as soon as your order leaves our facility.
  • Unexpected Delays: External factors like extreme weather or courier backlog may occasionally cause minor delays.
  • Incorrect Addresses: Double-check your shipping address at checkout; we cannot take responsibility for parcels sent to misentered addresses.
  • Damaged or Lost Parcels: If your order arrives damaged or if you have not received your parcel within the expected delivery timeframe, please contact us within 48 hours of delivery or expected delivery. Our team will investigate the issue and work to resolve it as quickly as possible.

Contact Us

If you have any questions regarding your delivery, please contact our customer support team.
Email: imad.perfumes@gmail.com
WhatsApp: 00447771 809024
We are committed to providing a reliable and professional delivery service for every IMAD PERFUME customer.